Customer Reviews (1)

Practical guide for those involved in the business of travel
I was pleased to see a book on this subject as there has been so little written about it. I am writing a paper on the legal relationships in the travel industry and I would like to contact the author.My opinion is thattravel agents do not fall within the framework of agency law in the truesense.Any comments would be appreciated.. Thanks ... Read more

Product Description
This work describes marketing principles and techniques in the context of Australian travel and tourism. It provides a broad picture of how Australian organizations, large or small, plan and carry out their marketing operations. Designed for the 1990s, a time of rapid change brought about by technology, globalization, concerns about the sustainability of travel and tourism, and the profitablility of the businesses which service it, the book aims to recognize the breadth of the Australian travel and tourism industry and the problems and opportunities that marketers in the industry face. ... Read more

Product Description
This history of Australian travel and tourism is set in the context of the world scene. The forces which have shaped modern tourism are all traced and then related to the Australian experience. The book deals primarily with the business of tourism, but the way Australian people travelled through the years and experienced tourism is also part of the story. It traces the beginning of tourism, the first attempts at defining it, how ways of measuring it were introduced, how the need for research was acknowledged, and how levels of education relating to hospitality and tourism were progressively raised. This text also shows how travel and tourism grew more complex in the second half of the 20th century: in the management of travel and tourism companies; in the level of government involvement; and in the concerns of communities about social-cultural and physical environmental impacts. The last chapter of the book looks at the future and how past lessons can help Australia manage a much bigger tourism flow. This work is divided into three parts, separated by world wars. Each part is preceded by a chapter which examines the important developments in the wider world.Subsequent chapters discuss how people travelled, where they stayed and what they did. The development and organization of the tourist industry is charted examining marketing, training and technology. ... Read more

Product Description
This new book takes a look at the tourism industry in Australia and examines a range of best practice cases that will increase awareness of what is being done and what can be done in meeting the challenges of sustainable tourism.


Included in the casebook are discussions of the concept of sustainable tourism, and the role of industry and government bodies in this area.The three major issues in sustainability which the authors have examined through their choice of cases are -
environmentally sensitive building and associated infreastructure design; the development of integrated management systems designed to control operational impacts; and the enhancement of the physical environment through operational activities.


examines a range of Australian best practice cases
real life case studies include : the Great Barrier Reef Marine Park, the Namadgi National Park and Seven Spirit Bay. ... Read more

Product Description
This book examines the question of whether tourism is the panacea for Australia's economy as its pundits would have us believe, or, whether current policies will promote short-term economic benefits at the expense of long-term social and economic costs. "Resorting to tourism" argues that current policies rely unduly on short-term economic indicators. Such policies downplay certain structural, social and environmental factors which shape the tourist industry and its long-term viability. Tourism requires a cultural policy rather than an industrial policy; in particular, a policy which acknowledges the costs and impacts of tourism, as much as purported economic benefits. Having developed a framework for considering tourism as a cultural policy, Craik applies it to recent tourist activity on the Great Barrier Reef and in Queensland. Finally, she assesses the formation of national policies for tourism in Australia. This book is intended for students and researchers in tourism, Australian studies and cultural studies. ... Read more

Product Description
This book applies the major concepts and research findings from a number of the central areas of psychology to tourism and tourist behaviour.The book is divided into two parts: the first part cover topics such as tourism motivation, personality and tourism, attitudes and tourism, and tourism and the environment. Part 2 focuses on tourism marketing, human resource management and the industry, evaluation and tourism, and the social impacts of tourism.This book represents a contribution to the growing interface between tourism and psychology in both research and practice. While the book presents current findings from a variety of international perspectives, a focus in each chapter is on major applied psychological research as it now advances the boundaries of this tourism and psychology dialogue. ... Read more

Product Description
Examining the intersections of race, culture, gender, and sexuality, Multicultural Queer:Australian Narratives explores the lives of non-Anglo homosexuals in Australia and the difficulties they encounter establishing themselves in gay and lesbian communities. Through academic analyses, creative genres, and personal narratives, this book describes how lesbians and gay men of ethnic minorities negotiate their sexuality amidst dual cultural forces. Multicultural Queer will help you learn about and understand the challenges that gay and lesbian ethnic minorities face within a Western culture.

Discussing the experiences of individuals who have double or triple minority statuses--as gay people, as members of ethnic minorities, and/or as women--this book investigates racial stereotypes and the Australian gay “ideal.” From Multicultural Queer, you will learn why many gay men of Asian ancestry feel sexually unattractive, develop certain habits to make themselves more acceptable to peers, and how they struggle to make sense of negative social experiences. Multicultural Queer contains research and first-hand accounts that give you insight into current efforts to explain and combat the exclusion of minorities, such as:

• the relationship between race and sexuality
• issues related to self-esteem of gay Asian men as determined by their identification with Asian and/or gay communities
• common cinematic tropes and theoretical discourses used to depict and define Asians as mostly heterosexual or sexually deviant because of their ethnicity
• how anti-Semitism and racism are reflected in lesbian communities and how they relate to issues of privilege, invisibility, and exclusion
• dilemmas, concerns, and strategies for integrating multiculturalism and multisexuality in educational institutions to combat homophobia

Customer Reviews (2)

Ethnic Minority Reader from Down Under
I tend to concur with the comments of reviewer from Homewood, IL USA. As an ethnic minority from Down Under, the obvious under-representation of Aboriginal [homosexual] writing is noticeable, and in some ways, embarrassing! For an introductory account to Australian issues about homosexuality, this may be an okay starter, but there certainly need to be more theoretical discussions to make it an important reading for the scholarly community.

okay start for an interesting topic
Jackson and his colleague have amassed essays from homosexual men and lesbians of non-English descent down under.Few books have discussed ethnic and racial differences in Australia and this is truly an important intervention.It is great for a comparison of race and sexuality between Australia and the United States.However, the absence of Aboriginal [homosexual] writing is noticeable.If this book is accurate, minority [homosexuals] in Australia are decades behind their counterparts in the United States in terms of activism, publishing, and a host of other topics; the editors fail to acknowledge this either.Also, the editing is a bit haphazard.The authors say one Asian [homosexual] contributor got a fact wrong.Well, why not edit his article correctly rather than make him look stupid?The submissions are pretty evenly divided between men and women.Those who collect [homosexual] Judaic studies texts may especially be interested in this book.There are American books that are soooooo much better; but this could be a valuable tool for comparative ethnic studies scholars. ... Read more

Product Description
On Tap delves into the annals of pub-lore to discover funny, sad, illuminating, and intriguing episodes and incidents in the life of this great Australian institution. The author has collected anecdotes, serious history, folklore tall stories and urban myths about Australians and pubs. ... Read more

Product Description
This digital document is a journal article from Tourism Management, published by Elsevier in 2007. The article is delivered in HTML format and is available in your Amazon.com Media Library immediately after purchase. You can view it with any web browser.

Description:
The purpose of this study was to investigate the difference in the travel behaviour of two groups of Koreans: those resident in Australia and those resident in Korea. A series of items measuring travel-specific lifestyle were analysed using factor analysis and cluster analysis. The two groups were classified into four clustered segments based on seven travel lifestyle factors. Chi-square tests were conducted to compare the two groups on the basis of the clusters as well as demographic variables and respondents' travel experiences and preferences. The results included findings that, when comparing the two groups, those Koreans who had migrated to Australia were more likely to avoid group travel, take longer holidays and make travel arrangements without the aid of a travel advisor. ... Read more

Product Description
In this book, the author examines the relationship between tourism and the media. The book is divided into three sections. The first examines the basic theory of tourism and the media. The second moves on to a more detailed consideration of the interaction between media and tourist decision-making. The final section presents three case studies - terrorism (and its effects on tourism); the Olympics (as a mega-event involving tourism and the media); and tourist decision-making in the wake of negative media coverage. ... Read more

Product Description
For tourism product development and the promotion of destinations in nowadays-competitive age it is necessary to achieve a clear profile of the travel behavior and preferences of actual and potential clients. This is the aim of this report which provides a sound basis of information on outbound tourism from Australia. It focuses on the characteristics of outbound travel, gives significant information on the generating market and describes the target group profiles. The series of outbound tourism reports has become an essential and valuable tool for both the public and private sector in destinations interested in or receiving tourists from these markets as well as for the travel industry in these generating countries. ... Read more

Product Description
This text provides an introduction to the hospitality industry. It should be useful for introductory vocational education courses based on the Hospital Industry National Competency Standards as detailed in the ANTA/TTA Hospitality Training Package. The book is divided into five sections: the industry, the people, the service, the systems and careers. Key features include a strong focus on providing quality service, working with colleagues and customers in a socially and culturally diverse environment, and using feedback for improving customer satisfaction. Systems for health, safety and food hygiene are also included, as well as a chapter on maintaining "green" premises. The final section provides sound advice on career planning and preparing for job interviews. ... Read more

Product Description
A direct and informative Wordbook of Idiom and Slang which is directed at giving explanation to the meaning of and the correct usage of the Australian English language.

There are some words used that may offend as they have converse meanings to other English Speaking countries; however, there is no intent to offend or malign or denigrate anybody.

This book is designed to be informative, educational, and full of humor and will give the reader insight to a unique and colorful language. ... Read more

Customer Reviews (2)

Organization
It is a little hard to navigate because the sayings are arranged by Australian rather than English. In other words, Australians say Dinke Dee, so I navigate to Dinke Dee to find out what that means. I'd rather be able to look up how Australians say "It's Great" not try and flip through the pages until I randomly find "Dinke Dee" meaning "It's Great."

Aside from that, the book is a pretty complete volume, just a little hard to flip through.

well done and easy to reference
This book is very straight forward and alphabetically listed in translation style with sentence examples.A nice little refence guide.My only critisism is that it could probably have been a bit more comprehensive, but it is definitely a good starting point for anyone new to Aussie expressions. ... Read more

Product Description
Festivals and special events have grown into a massive industry worldwide, generating billions of dollars for regional centers, states, and countries. Festival and Special Event Management provides a comprehensive overview of the theory and procedures essential to managing festivals and special events. The expanded, updated Second Edition includes entirely new chapters on the role of information technology in the event process, the economic impact of events, and the strategic marketing of events. ... Read more

Customer Reviews (1)

Comprehensive and up-to-date
Although this book refers only to Australian festivals and events, it's loaded with management lessons, concepts and strategies that are universal. This is the best book I've been able to find on a subject that is scarcely written about (referring to large festivals). Thank you Johnny Allen, William O'Toole, Ian Mcdonnel and Robert Harris for sharing your knowledge.

Jason Bosch
Director of ArgusFest ... Read more