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Written by a lawyer, this book is excellent for anyone who works in a law office and uses WordPerfect for Windows. It describes everything you need to know to effectively use WordPerfect for Windows in a law office. The macros on the disk automate hundreds of everyday routines and can save hundreds of hours of work. ... Read more

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Tells how to handle nervousness, emphasizes the importance of planning and practicing, and shows a sample outline. ... Read more

Customer Reviews (1)

Rational Approach to Improving Behaviors Causing Problems
Most people will run into coworkers, subordinates, and bosses whose behaviors are sometimes very irritating.Often these people will not know that they are annoying anyone else, or don't see the consequences.Thisexcellent book describes a process you can use to identify the source ofthese behaviors and to work out a solution with the person that will begood for both of you.

Reminding the reader that "the only personover whom you exercise any significant control is yourself," theauthor goes on to point out that it is hard to change yourself.So themost you can hope for is for the other person to agree to try to change.

There is an excellent quiz in the book that will help you identify moreabout your own personality and those of the people you work with along thedimensions of being in or out of control, and being responsive orunresponsive to others.People who are in control and responsive usuallydo not cause many difficulties.Those with the other combinations ofcharacteristics do.

You are then encouraged to chart the behaviors thatyou approve of that the person does and the ones that cause problems.Youshould only tackle the ones where the potential gain is worth the effort.

Having determined where you want to encourage changes, a process isdescribed for how to discuss this with the other person:Ask for theirhelp.Give feedback on your reaction to the behavior and how it harms youand the organization.Be constructive in suggesting how the behavior mightbe changed, and point out the benefit for them.Let the other persondecide if they want to try to change or not.Expect some feedback on yourown behaviors, and be prepared to listen actively and consider changingyourself.Your own behavior may be triggering the behavior that drives youwild!Come up with an action plan that is a consensus.Obviously, this iseasier to do if you are the boss, but there are ideas for how to handlethis if you are the subordinate.

The book also has a case study in it,with some sample dialogues for handling the key conversations.

The bookalso warns you about ultra difficult people (those whose behavior goes toneurotic extremes like those with chronic depression, hyper people,manic-depressives and those who like to play ego-serving head games). These people may not be able to participate.The author suggests going tothe ultra difficult person's boss as the first step and describing theproblem.

Many people are overwhelmed by irritating behaviors, andprocrastinate about handling the situation.This is often based on feelingunsure about what to do.This excellent guide will bust that stall foryou.

Have a peaceful day at work!

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An answer book which accompanies the 4th edition of a textbook incorporating recent developments in office technology and practice, and in line with revised standards for NVQ Administration at Levels 1 and 2. ... Read more

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LEGAL OFFICE PROJECTS is designed to utilize a project-based approach to completing legal office activities that involve legal document preparation, layout, formatting, Internet research, and transcribing. The setting for the projects is a law firm where the student serves as a floating legal assistant for a number of diverse individuals practicing various types of law. The projects allow a hands-on approach to legal document preparation. ... Read more

Customer Reviews (1)

Legal Office Projects
Excellent learning tool for both the beginner and those with some experience.Excellent quality. ... Read more

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Here's How books gives you the guidelines you need to get going and take charge--even of complicated or daunting challenges.Each Here's How book breaks down a goal, project, or task into manageable steps, leads the reader step-by-step from start to finish, offers direction by experts in a field, and gives plenty of practical examples, samples, and case studies. ... Read more

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This successful office procedures text covers oral communications, time management, the ARMA filing rules, and the roles of management and supervision in the office environment. ... Read more

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Learning Microsoft Office 2000: Advanced Skills
This book is wonderful!I am a computer instructor and find any DDC book exceedingly helpful. DDC books are all we use at the college where I teach and my students love them because of their step-by-step instructions andunderstandability.The integration skills taught using this particularbook are amazing.I would be astounded if anyone has a problem learningfrom this book.

Microsost Office 2000 Advanced Skills
This is the first book I've purchased by this author.The publishing company, DDC, has always produce the best in self-help training and training for in class, as well.This book is the best I've been able findand actually feel like I've learned the various programs. The material issuch that you can always go back and review/refresh your skills on how toperform various steps to accomplish your tasks. It reviews the basics andfollows with skill building to intermediate and advanced.The instructionsare easier to follow and the exercises make you feel like a pro.I givethis book 5 stars happily and have recommended it to friends and family. ... Read more

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Developing and understanding different methods of tackling problems is an essential career skill. This book teaches readers how to become a problem solver, a valuable and highly sought person in today's complicated workforce. This book illustrates the difference between scientific and creative problem solving techniques. Ages 12+. ... Read more

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Each year, thousands of project managers, certified Project Management Professionals (PMPs(r)), and other project-focused professionals enroll in the American Management Association's project management seminars. Individuals and companies recognize the value of these courses: up-to-date, repeatable project initiatives they can implement throughout their departments and organizations to improve processes, streamline productivity, and drastically reduce costs.Based on one of the most popular of these renowned seminars, Improving Your Project Management Skills is both a practical reference for beginners and a handy refresher for seasoned professionals. The book covers all the major areas taught in the AMA seminar of the same name: defining project scope, planning and budgeting, scheduling, implementation, project closure, and more.A powerful learning tool and workplace reference based on a bestselling course, Improving Your Project Management Skills lets project professionals bring the power of the seminar back to their own project environments. ... Read more

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The new edition of "Office Skills, A Practical Approach" has been totally revised in-line with the competencies of the training package. Providing students with a true reflection of how the course relates to real life and the workplace through the use of case studies, and a new feature called People at work, this is a truly practical resource. Integrated coverage of the competencies starts with each chapter opener and carried through the text, review questions and workbook through an innovative pedagogical feature. ... Read more

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Tells how to identify and understand problems, describes different problem solving approaches, and lists each step in the process. ... Read more

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Becoming an Effective Leader (The Successful Office Skills) (View amazon detail page) ASIN: 0814478166 ... Read more

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Everything you need for GNVQ Core Skills in one book: ú How to use the software: a step-by-step introduction to the basic features of Microsoft Office. ú Structured assignments clearly linked to the latest GNVQ specifications, and designed to produce work suitable for a portfolio of evidence. ú Complete coverage for Intermediate and Advanced Core Skills (Advanced material is clearly flagged).
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Describes the symptoms of stress, suggests exercises to reduce stress, and sh how to control stress producing conditions. ... Read more

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Explains how to project a positive image, describes correctbehavior patterns and gives advice on eyeglasses, wardrobes, corporate culture, and image consultants. ... Read more